Did a Severe Storm Wreck Your Roof?

CRF Roofing Company will conduct a thorough property inspection of your house or your commercial building to determine the extent of damage to the following:


Roof

Decking

Rain gutters and downspouts

Fence

Window screens

Garage doors

Etc.

During our first visit we will provide you with the information regarding the insurance industry's standards so you could make more knowledgeable decisions. Our Insurance Restoration Expert will not force this on you. We are nice and caring people. We care for home and property owners. That's our job. We are glad to share the knowledge of insurance claims.

Estimating

What is Xactimate? (Over 85% of insurance companies use it)

What is EagleView report?

Importance of Building Codes --IRC 2018, IBC, IECC

What's wrong with this adjuster's estimate? (case study)


Insurance Procedures

Filing Insurance Claim

Contingency Agreement

Adjuster Inspection

Supplementing Process

Mortgage Process


Filing an Insurance Claim

When we verify hail damage to the property we advise you to call your insurance company to initiate a claim. As much as we would like to do it for you, we can't. Insurance companies and law forbids us from filing a claim on your behalf.

There is one important thing to be remembered, requesting your insurance company permission for your contractor of choice to be present at the time of the adjuster inspection.



If necessary, and only upon request, we will perform temporary repairs and cover the roof with tarps as soon as possible to prevent your house from further damages.


Meeting with Insurance Adjuster

After you file a claim, and insurance adjuster is assigned to your claim he/she will be scheduled to come out to verify the damages and to create an estimate that will almost always miss some very important items like roof elements that definitely have to be completed when replacing a roof. But that's not a problem because your insurance adjuster will mention that if he missed anything, we can notify him before starting the work to make corrections to his estimate. Our Roofing Specialist will meet with the adjuster as a courtesy of our services.


Once you have an insurance claim number, you should notify our Roofing Specialist about the day and time when the insurance adjuster will be inspecting the roof. This way we can be there for you and pinpoint little things here and there that insurance adjusters often miss while they're in a rush. Those items have to be taken to the desk adjuster or manager for approval before we begin any work on the restoration project. Although these items don't always warrant a lot of stress, the items missed by field adjusters can potentially be required by local city building codes. Missing these items would result in us violating the building codes while constructing your roof. In order to ensure that your roof is done correctly, we always make sure that we adhere to the building codes.


Our property assessment is always documented with pictures and supported by the IRC (International Residential Code) and the current adopted city codes. We understand the construction part of the Restoration Project very well and take it seriously when it comes to building roofs up to code.

Once we receive approval from your insurance company we will schedule a meeting with you to go over the following:


Scope of Work

Brands and products selection

Project management details


A roofing specialist will collect the insurance deductible, which is typically 1% of the home value. This is your only out-of-pocket expense.

In our office we will make sure we have everything ready for the day of roof replacement and we will schedule all other jobs related to the claim.


Management Review

Project Planning

City Permit

Scheduling

Material Orders

Job Orders

Delivering Material

Our roofing materials are usually delivered the day before the roof replacement.


Receiving Material Drop Check

When the materials are delivered, our Roofing Specialist will do a thorough inspection and make sure all of the materials are delivered and are the right colors, and everything is correct. Also, at that time, our Roofing Specialist will collect the first check you will have received from the insurance. In the construction industry, it's called "Material Drop Check," because the materials have been dropped off at the work site.


Restoring the Property

We start our roof replacements usually in the early morning around 7AM. Once the Material Drop Check has been picked up, we will replace your roof and do other repairs required for your property. It usually takes one to two days to replace the roof depending on the size and complexity. All other parts of the project such as gutters, window screens, etc. are done after the roof installation.


Managing the Project

On the day of roof construction, our Roofing Specialist will be at your property to meet with the crew to make sure any special instructions you might have are follow. Crew Supervisor will also be involved in the project completion success.


Completing Final Inspection

Once everything is completed, you and our Roofing Specialist will go over the Inspection Checklist together, point-by-point, to confirm everything has been completed to your satisfaction.