Savy homeowners know that it's wise to do your research ahead of selecting a contractor to do work on your home. Replacing your roof is structurally important, and is also a high-dollar value investment in your home. After asking for referrals from friends and family, researching local roofing contractors on the internet, and reading about those roofing companies on their own websites, the next step is to contact each one you are considering for a free quote.
A representative from each roofing company will come out to take a look at your roof and ask you some questions. They'll provide you with a quote for the repair or replacement of your roof, and then you are left to decide which roofing contractor to choose.
There is nothing wrong with choosing the lowest bidder. Sometimes budget is the only deciding factor. However, the cost structures for all roofing companies in this area are very similar, so an unusually low bid should be a red flag. Insurance companies use pricing software that may have you paying more out of pocket. The deductible is the only amount you should pay.
Some roofing companies will complete the work, but cut corners to make a profit. Examples include using inexperienced workers, leaving the old felt paper on your roof, or selling you a high quality shingle but installing a cheaper grade. A common problem we have seen is the improper use of flashings, for example: reusing old flashings or not using them at all.
To protect yourself, conduct a little due diligence using methods we have outlined below.
We will not always be the lowest bidder. We have high standards of quality and professionalism, and we will not consider a project that we would not want to attach our name to.
Below is a list of 14 important questions to ask every roofing company you are considering hiring.
The Problem: Waiving insurance policy deductible ("you scratch my back and I'll scratch yours") has been common place in Texas since 1989 and came about as the result of a poorly worded statute passed that same year that contractors have basically ignored. Contractors who have broken the 1989 law by waiving deductibles (primarily roofing contractors) are known as "deductible eaters." Property owners were lured into signing contracts with the deductible eaters based on promises, for example, of a "free roof."
The Cure: The new law, entitled Payment of Insurance Deductible, goes into effect September 1, 2019, and will be located in Chapter 707 of the Texas Insurance Code. The first full paragraph states: "A person insured under a property insurance policy shall pay any deductible applicable to a first-party claim made under the policy." See Tex. Ins. Code 707.002. This really has always been the law but has been ignored and not enforced.
However the new law provides that it is a violation of this law if a contractor:
Below are a few things to be aware of or to do to ensure a smooth process during the project - if you have any questions about any of these items, just give us a call and we'd be happy to discuss them with you.